Returns & Cancellations

Returns & Cancellations

Cancellations

While there is no option to cancel the order as we process the orders within 24 hours post order confirmation you can get in touch with customer support team for a cancellation request. We will cancel the order if the same is not shipped from our warehouse. In such a case we will refund any payments already made by you. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.

Returns

Our Return Policy offers you the option to return items purchased on princeimitationjewellery.com within 3 days of the receipt of the product. Please contact our support team at contact@princeimitationjwellery.com or reach us on +91 98489-14914 to initiate a return and log a complaint.

Replacement/Exchange Procedure

In the unlikely event that any product you received from us is damaged / defective or a size mismatch, replacement is possible.

Please contact our customer support for initiating the replacement and send us the images/snapshots of the damaged product. Once our returns section receives and verifies the product, we will arrange for a replacement or a refund as the case may be. Customer has to self ship the product to our below address:

Prince Imitation Jewellery
20/3, Maruthy Suzuki showroom road,

Behind laxmi talkies, Narsimha nagar, 

Machilipatnam – 521001 Krishna Dist. 

Andhra Pradesh, India

Phone: +91 98489-14914

Please note that we cannot promise a replacement for all products as it will depend on the availability of the stock and replacement product. In such cases, we will offer only a refund.

Customer will have to self-ship the product to our warehouse and selfshipment cost to be incurred by the customer. We do not provide any Reverse Pick up Facility.

Note: Refund/replacement are accepted at the sole discretion of princeimitationjewellery.com. If we find the complaint genuine, we shall process refund within 15 working days.

Contact Us

If you have any questions, concerns, or require further clarification regarding our return and refund policy, please do not hesitate to contact us. Our knowledgeable and friendly customer service team is available to assist you during our business hours, Monday through Friday. Your satisfaction is of utmost importance to us, and we are committed to providing you with exceptional service every step of the way. By making a purchase from Prince Imitation Jewellery, you agree to comply with the terms and conditions outlined in this Returns & Cancellations. We reserve the right to amend or update this policy as necessary, and any revisions will be duly communicated to our customers. Thank you for choosing Prince Imitation Jewellery for your jewellery needs.